FAQ
Registration
1. How fast is the sign-up process ? The sign-up process for AIDA is incredibly fast, taking just a few seconds. There’s no need for a credit card, and you can get started right away. You can also refer others to join AIDA easily.
2. How do I sign up for AIDA? Currently, you can sign up by filling out our waiting list form or getting a referral from an existing member. Once accepted, you’ll be able to use AIDA right away.
Product Overview
3. What is AIDA and how does it assist me with diagnosis and treatment? AIDA is an AI-powered tool that listens to your conversations with patients and provides real-time second opinions for both diagnosis and treatment based on established frameworks like DSM-5 and ICD-10. AIDA assists by streamlining your clinical workflow, offering diagnostic recommendations, and suggesting treatment options tailored to each patient’s unique history and symptoms.
4. How does AIDA handle note-taking during sessions? AIDA automatically generates notes in the SOAP (Subjective, Objective, Assessment, Plan) format during your patient sessions. These notes can be reviewed, edited, and finalized to ensure they meet your exact requirements before being saved or exported.
5. How does AIDA simplify session recording? All you need to do is click “record,” and AIDA will handle the rest. AIDA listens to the session, processes the conversation, and provides results in just a couple of minutes. It’s designed to be effortless and efficient, allowing you to focus entirely on your patient.
Compliance & Data Security
6. How does AIDA handle patient names and identifying details? Patient-identifying information may be part of the data processed during clinical use of AIDA. Our system is designed to handle such data securely and in alignment with the expectations of healthcare providers and HIPAA-eligible infrastructure. Access to this information is limited to authorized users and is governed by internal controls and agreements with partner organizations.
7. Do I need to obtain patient permission to use AIDA? Yes, it’s important to get permission from your patients before recording sessions. AIDA complies with all HIPAA regulations, ensuring that the process is fully transparent and that patient privacy is respected
8. How does AIDA ensure the security and confidentiality of patient data? Protecting patient data is one of AIDA’s highest priorities. Our platform is built on a HIPAA-eligible cloud infrastructure and employs multiple layers of security, including: Access controls to limit data access to authorized personnel only Audit logging to monitor system activity and trace data handling Encryption at rest (full volume) and encryption in transit using TLS over HTTPS Secure backups with defined retention and recovery policies AIDA uses industry-standard technologies and practices to maintain the confidentiality, integrity, and availability of health information. We continuously assess and update our systems to align with evolving best practices in healthcare data security.
Functionality & Usage
9. How accurate are AIDA's diagnostic and treatment suggestions? AIDA’s recommendations are rooted in well-established medical frameworks, ensuring accuracy and adherence to best practices. However, as with any tool, the final decision to accept or reject these recommendations is up to you, ensuring that your clinical judgment remains at the forefront.
10. What kinds of treatment recommendations does AIDA provide? In addition to pharmacological treatments, AIDA provides a wide range of therapeutic suggestions, including cognitive-behavioral therapy (CBT), psychotherapy, and other non-medication-based interventions. This holistic approach ensures that treatment recommendations consider the full scope of patient care.
11. Can I customize AIDA’s recommendations to fit my practice? Yes, AIDA adapts its recommendations to your patient’s specific history and your clinical approach. While it offers suggestions based on frameworks like DSM-5 and ICD-10, you have full control over accepting, modifying, or rejecting these recommendations.
12. What happens if I disagree with AIDA’s recommendations? You always have the final say. AIDA provides suggestions and second opinions, but you are free to accept, reject, or modify any recommendations it provides. The tool is designed to assist you, not to override your expertise.
13. How does AIDA learn and improve over time? AIDA continuously learns from each patient session, refining its diagnostic accuracy and treatment recommendations based on your interactions. This adaptive learning process ensures that its insights become increasingly aligned with your practice over time.
14. Can I download and integrate AIDA reports into my EMR/EHR system? Yes, with just one click, AIDA’s reports are fully downloadable and can easily be transferred into your preferred Electronic Medical Record (EMR) or Electronic Health Record (EHR) system, ensuring seamless integration with your existing workflow.
Partnership & Team
15. Who are we, and why should you trust AIDA? AIDA was developed by a team of experienced scientists and entrepreneurs with deep backgrounds in AI, psychiatry, and healthcare technology. Our team members have been educated and trained at world-renowned institutions such as Harvard Medical School and Massachusetts General Hospital (MGH), and are committed to advancing clinical care with cutting-edge technology.
16. How can I inquire about partnerships with AIDA? For partnership inquiries, feel free to reach out to us at info@myaida.ai. We’re always open to exploring collaborations with industry professionals and institutions.